FREQUENTLY ASKED QUESTIONS

ReservationsCancellationsGetting to the HutsHutsFoodTrails & ActivitiesMiscellaneous
Can I book my stay online?
Because of our unique lodging situation, online reservations are not possible. Please call (207) 265-2400, Monday through Friday, 9-5. 
How much does it cost?
Rates vary by season, day of the week and length of stay. Please see the Rates page on our website or call reservations at (207) 265-2400.
How far in advance do I need to reserve?
For winter weekend reservations, in February and March, we recommend booking 6 to 9 months in advance. For summer weekend reservations, in July and August, we recommend booking up to 45 days in advance. We can almost always accommodate mid-week stays or off-peak months.
When do reservations open for the season?
Reservations generally open for the upcoming season as follows:

  • Summer Reservation: Open December 1
  • Winter  (members) Reservation: Open May 15
  • Winter  (non-members) Reservation: Open June 15
When do I pay?
General reservations: Payment must be made in full at time of booking. Groups and Full Hut rentals: 25% non-refundable deposit due at time of booking and the remaining balance is due 45 days prior to arrival.
What does it cost if I want to change my reservation?

Reservation Changes:

  • No charge for changes made to reservations more than 10 days prior to arrival date
  • Changes made between 10 and 2 days prior to arrival will be subject to a flat $25.00 fee per reservation
  • Changes made within 2 days of arrival will be subject to a $25.00 fee per person
What is your general cancellation policy?

Reservations cancelled more than 10 days prior to arrival:

  • May be rescheduled at no charge OR
  • Guest can receive a refund less a flat $25.00 cancellation fee

Reservations cancelled between 10 and 2 days prior to arrival:

  • ARE NON-REFUNDABLE
  • May be rescheduled at a cost of $25.00 (flat fee) OR
  • Will be assessed a flat $25.00 fee at the time of cancellation and remaining balance can be used as a credit towards a rescheduled trip at a later date. Credit balance will be kept on file for one year.

Reservations cancelled within 2 days of arrival date:

  • ARE NON-REFUNDABLE
  • May be rescheduled at a cost of $25.00 per person, which will be assessed at the time of cancellation
  • Will be assessed a fee of $25.00 per person at the time of cancellation and remaining balance can be used as a credit towards a rescheduled trip at a later date. Credit balance will be kept on file for one year.

No Exceptions.

Group and Full-Hut Reservations:

  • The 25% deposit paid at the time of booking is not refundable at any time. If full payment is made at the time of booking, all but 25% is refundable until 45 days prior to arrival.
  • Full payment of the remaining balance will be due 45 days prior to arrival, reservations cancelled after this time will not be refunded.
  • Within 45 days of arrival, groups may be rescheduled at a cost of $25.00 per person and full-hut rentals may be rescheduled at a cost of 25% of the full-hut rate. Fees will be assessed at the time of reschedule.

No Exceptions.

What is your cancellation policy for lack of snow or extreme weather?
Individual, group  and full-hut reservations cancelled on short notice due to lack of snow or weather deemed extreme by our reservations manager may be rescheduled without being subject to the cancellation fee of $25.00 per person or 25% of the full–hut rate. No refunds will be issued.
Can I drive to the huts?
No. To preserve our backcountry feel, we do not allow vehicles to drive right to the huts. We have conveniently located trailheads for Poplar and Flagstaff huts, just two miles from the huts making for an short ski, bike, or hike. Please visit the Maps page on our website for more information.
What are the arrangements for luggage to be brought into the Huts?
While you are required to carry your own gear/luggage from the trailhead into the Huts, gear shuttles are available from hut-to-hut during the winter season at the rate of $20 per bag per shuttle trip. We do not currently offer gear/luggage shuttling during the summer, so pack light!
How do I get to the Poplar/Flagstaff/Grand Falls trailhead?
Please refer to the Driving Directions page on our website.
How long will it take me to drive from Kingfield (Maine Huts & Trails headquarters) to the Poplar/Flagstaff/Grand Falls Trailheads?
Poplar Hut (Gauge Road Trailhead): 25 minutes.

Flagstaff Lake Hut (Long Falls Dam Trailhead): 65 minutes winter; 45 minutes summer

Grand Falls Hut (Big Eddy Trailhead): 75 minutes winter; 55 minutes summer

Grand Falls Hut (West Forks Trailhead ) 75 minutes

How safe is my vehicle and its contents at the trailheads?
We have occasionally had issues where a vehicle or its contents were disturbed. With that in mind, we encourage guests remove any valuable items from their vehicles. If you wish, you may park at the Maine Huts & Trails Headquarters at 496 Main Street in Kingfield  or at the Carrabassett Valley Town Office parking area at 1001 Carriage Road, Carrabassett Valley, ME 04947 and be shuttled to a trailhead to begin your trip. Shuttle arrangements must be made in advance and standard shuttling charges will apply.
When should I plan to arrive at the hut?
We serve a family-style dinner promptly at 6:00 PM, so we recommend you plan to arrive by 5:00. If you’re new to our system, be aware that the hike or ski in to the hut almost always takes longer than you expect.
If I do a one-way trip, how do I get back?
Maine Huts & Trails provides shuttles for one-way travelers. Guests need to arrange shuttles directly with the driver by calling:  207-491-5126. Advance reservations are required.
What can I expect at the huts?
All huts are attractive and energy efficient structures and blend harmoniously into their natural surroundings. Each hut features state-of-the-art alternative energy systems. All huts provide sleeping accommodations, with a soft mattress and a pillow on each bunk, hot showers, toilets and healthy, homemade meals.
What is the difference between the huts?
Flagstaff Hut is located on the shores Flagstaff Lake. It is excellent for beginners. A trailhead is a two mile flat walk from the hut. The hut features paddling, swimming, excellent scenery.

Poplar Hut is closest to our Kingfield headquarters and Sugarloaf. It is excellent for beginners and day trips. A trailhead is two miles from the hut, although it includes a substantial hill. The area features well-traveled trails and a small swimming hole, and the Poplar Stream Falls (waterfall)

Grand Falls Hut is our most remote and least accessible hut positioned roughly 8 miles from the nearest trailhead at Long Falls Dam Road This hut features fabulous views, the Grand Falls (waterfall), and superb fishing.

What are the sleeping arrangements?
The majority of bunkrooms at our huts are shared accommodations, with bunk space for 4-12 people. Each of our huts also have a couple of “Private Bunkrooms” which sleep 2 people and must be specially reserved.
Do you have any private rooms?
Yes. Limited private bunk space is available at each hut by special reservation as follows:

  • Stratton Brook: 4 private bunkrooms
  • Poplar: 2 private bunkrooms
  • Flagstaff: 4 private bunkrooms
  • Grand Falls: 2 private bunkrooms

Private bunkrooms are booked at a nightly rate based on double occupancy, shared rate applies for each additional guest.

Is bedding provided or should we bring sleeping bags?
We provide beds with a mattress, pillow and fleece blanket. Please bring a pillow case and sheets or light sleep sack. Many guests choose to bring sleeping bags (especially during winter months).
Do your huts have toilets, and showers?
Yes. Flush toilets and hot showers are available in the main lodge.
Do the huts have electricity or cell service?
All our huts have electricity. We create all of our own power using alternative energy systems. We request that guests be conscious of their energy usage to conserve power. We have cell phone boosters that allow for emergency phone calls only. Please power down your cell phones for your stay. You will not be able to charge them during your stay.
Is tent camping allowed at the huts or on the trails?
Yes, camping is allowed but we do require that campsites be:

  • At least ¼ mile from any of the Huts
  • At least 250 feet from lakes or streams
  • At least 250 feet off our trails
  • Mindful of LNT (Leave No Trace) ethics. For more information please visit http://www.lnt.org/.
Can I bring my dog to the hut?
No. Dogs are not allowed in the huts anytime. Dogs are allowed on the trail from April 15th until November 30 only to protect winter wildlife and to help preserve the groomed trail surface for skiers.
What meals do you serve?
All guests receive a delicious, hearty, and healthy breakfast and dinner. Lunch is available for purchase. Bagged lunches include a sandwich, fruit, granola bar, and a baked good. Hot and cold lunches are available at the huts. Beer and wine is available for purchase.
Do the huts serve alcohol?
We provide a selection beer and wine for purchase at each of our huts. We do not stock hard liquors.  You may bring your own alcohol but you will be required to consume it in your bunkroom(s) as our beverage license prohibits us from allowing it within the main lodge.
Is your food sourced locally?
Yes. We do our best to purchase our food from local suppliers. Many of our eggs come from a local farmer. Our beef comes from a farm in North Anson, ME. Our dairy products come from Maine and Vermont. Our baked goods are made with King Arthur Flour. If you can connect us to more local suppliers, we’d be happy to hear from you!
Can you accommodate guests with food allergies or dietary restrictions?
Of course! We are happy to provide vegetarian, vegan, gluten-free, or allergen-free meals. Please be sure to mention any dietary restrictions when you make your reservation. We make every effort to be sure our meals appeal to guests of all ages, but kid-friendly meals are also available upon request.
What do most people do?
Maine Huts & Trails allows for a wide-range of activities including paddling, hiking, biking, swimming, skiing and snowshoeing. About half our guests choose to go hut-to-hit while the other half select a single hut as a basecamp. For ideas on “what to do” at each hut check out the Trip Planning page.
How long will it take me to hike or ski hut to hut?
It usually takes guests between 4 to 6 hours to hike from hut to hut, and 3 to 4 hours to ski from hut to hut. In the winter, be aware that daylight is in short supply in western Maine, and give yourself plenty of daylight hours to ski.
I want to paddle to the Flagstaff Hut, where can I put in?
There are several put-in options actually, depending on how far you want to paddle:

  • 0.3 mile from the Flagstaff Trailhead: 2-mile paddle, approx. ¾ to 1½ hours
  • Long Falls Dam Road boat launch: 2-mile paddle, approx. ¾ to 1½ hours
  • Round Barn (E. Flagstaff Road) put-in: 4-mile paddle, approx. 1 to 2 hours
  • Bog Brook Road boat launch: 5-mile paddle, approx. 1½ to 3 hours
  • Stratton/Eustis boat launch: 21 to 28-mile paddle, approx. 7 to 14 hours
Where are some other good spots to hike in Maine?
Our trail passes through the Bigelow Preserve, and crosses the Appalachian Trail. Those are good places to stray from our trails!

a        Another family-friendly Maine hike that our staff loves is Tumbledown Mountain.

Where can I rent skis, bikes and/or snowshoes?
Rental equipment is available from the Sugarloaf Outdoor Center  in the winter and from the Carrabassett Valley bike shop on Friday through Monday at (207) 671-3560.
How are trails marked?
The groomed ski trail is marked with white diamond trail markers with the MHT logo. Other trails are marked with blue blazes.  Our trails occasionally intersect old logging roads and other trails, so it’s important to be familiar with these markings. Check out our Downloadable Trail Maps.
What will the trail be like?
Terrain: The trails from Poplar to Grand Falls are mostly gently rolling hills, suitable for beginner hikers and skiers. The trail from Grand Falls to the Forks is for advanced skiers only. For more detail, please visit our Trails page.

Conditions: In the spring and during rainy periods, the trail may be wet. In the winter, grooming conditions may vary.  Click here for our Grooming Policy 

Do you ever donate to other non-profit organizations for fundraising events/auctions?
We do indeed donate gift certificates for many auctions, events and fundraisers. Because of the frequency of these requests, we ask that all requests are submitted using the online form on our Donation Request page. 
What procedure is there for medical evacuation (in case of something like a broken ankle?)
Since we strive to provide a backcountry experience, we encourage all hikers to be mindful of their abilities and carry a first aid kit and a whistle. Each staff member is trained to follow established emergency protocols which are posted at each hut. For more serious injuries, the Carrabassett Valley Emergency Rescue is only about 2 miles from our Poplar Hut and about 10 miles from our Flagstaff Hut and each hut has direct radio contact with the CVER dispatcher.
Where is the nearest medical care center?
For Poplar Stream Falls: Franklin Memorial Health Center, Farmington, ME

For Flagstaff Lake Hut and Grand Falls Hut: Redington Fairview General Hospital, Skowhegan, ME

How long have the huts been in operation?
  • Poplar Hut opened in February of 2008
  • Flagstaff  Hut opened in January of 2009
  • Grand Falls Hut opened in October of 2010.
  • Stratton Brook Hut opened in December of 2012.
What should I pack?
Some key items to remember are: sheets or sleeping sack, pillowcase, rain jacket, and a map. For a more detailed list, see our Packing List 
Where are the dining room tables, chairs, and artwork from?
Chairs are made locally by W.A. Mitchell

Tables are made locally by Native Woods, LLC 

How can I replicate these green systems in my own home?
Heating: We heat our huts using extremely efficient TARM wood gasification boilers. Find out more here: TARM

Human Waste: CLIVUS composting toilets are a great choice for a camp, or if you’re thinking about doing serious renovations to your home. Find out more here: CLIVUS

Other easy ways to go green: Reduce plastic usage with Tupperware’s. (If you bring your own for your trail lunch, we’ll pack it for you!)  Recycle.  Compost. Use natural cleaning products.  Buy locally-made, environmentally-friendly products. Take short showers.